Please be informed that our office will be closed from Sep. 9th till 11th for Moon festival, so we will not be able to access e-mail and arrange to ship out the goods during this period, and we will resume business on Sep. 12th (Monday.), 2022.
Holiday Notice – Moon Festival (June. 3rd~June. 5, 2022) 端午節
Please be informed that our office will be closed from June. 3rd till 5th for Dragon Boat festival, so we will not be able to access e-mail and arrange to ship out the goods during this period, and we will resume business on June. 6th (Mon.), 2022.
(Update: 2022/07/11) Covid-19 Preorder Delay Notice
Due to the recent coronavirus outbreak again and lockdown policy in China, material shortage, labor shortage, it impacts our on-going productions and transport issues have caused delays for our shipments.It may take longer than usual to fullfill your order. We’re working to get your order to you as soon as possible Here are products whichRead more ⟶
Holiday Notice – Labor Day (April. 30~May. 2) -勞動節
Please be informed that our office will be closed from April. 30th till May. 2nd for Labor Day, so we will not be able to access e-mail and arrange to ship out the goods during this period, and we will resume business on May. 3th.
Holiday Notice – Tomb Sweeping Day (April. 2~April. 5) -清明節
Please be informed that our office will be closed from April.2nd till April. 5th for the Tomb Sweeping Day, so we will not be able to access e-mail and arrange to ship out the goods during this period, and we will resume business on April. 6th.
EMS shipping service suspended
Due to the EMS shipping service delayed & quality is not as good as expectations, so we will suspend the EMS shipping service from now on.
HOLIDAY NOTICE – 2022 CHINESE NEW YEAR HOLIDAY
Chinese New Year holiday will start from Jan. 29 to Feb. 06. Our office will be closed for holidays. We will have limited access to email during holiday. On-line customer service (facebook/ instagram messages, and on-line chat service) and shipping will also suspended during this period. So if you place the order during Chinese NewRead more ⟶
Holiday Notice – New Year’s Day (Dec. 31~Jan. 2)
Please be informed that our office will be closed from Dec.31 till Jan. 2nd for New year’s day, so we will not be able to access e-mail and arrange to ship out the goods during this period, and we will resume business on Jan. 3th.
Holiday Notice – Moon Festival & Inventory Check (Sep. 18~Sep. 26, 2021)
Please be informed that our office will be closed from Sep. 18th till 26th for Moon festival & Inventory Check, so we will not be able to access e-mail and arrange to ship out the goods during this period, and we will resume business on Sep. 27th (Monday.), 2021.
DHL express shipping service was suspended to EU from July. 1st
From 1 July 2021, the VAT rules on cross-border business-to-consumer (B2C) e-commerce activities will change.All goods imported in the EU will now be subject to VAT and formal custom declaration.Therefore, we will suspend to close the shipping service (DHL express) to EU countries, until we can simplify the formal custom declaration process to make sureRead more ⟶